This SMS Privacy Policy explains how Banksy AI LLC (“Banksy AI,” “we,” “us”) handles information in connection with the text-messaging program it operates at (631) 910-6840 as part of the Banksy AI / B-AI Box AI receptionist service. It applies to text (SMS/MMS) messages only; see our general site for other terms.
Our AI receptionist sends and replies to text messages such as: appointment confirmations and reminders, confirmations that a message or callback request was received, and replies to questions you text to the number. Messages are generated by an automated AI assistant running on privately owned hardware.
You consent to receive SMS from us when you text our number first, or when you give us your mobile number and ask us to text you (for example, to confirm an appointment or return a call). You may withdraw consent at any time (see “Opting out”). We do not send unsolicited or marketing text blasts.
We collect only your mobile phone number, the content of the messages you exchange with the number, any name or contact details you choose to provide, and basic message metadata (such as timestamps). We use this solely to provide and improve the receptionist service you contacted us for.
Message content is processed on privately owned, access-controlled hardware and is not sold or provided to third-party marketing services. Your wireless carrier and our messaging provider (Twilio) process messages only as needed to deliver them, under their own terms. We retain message data only as long as needed to provide the service and meet legal or recordkeeping obligations; you may request deletion by contacting us.
Message frequency varies based on your interactions and is typically only a few messages per exchange. Message and data rates may apply depending on your mobile plan and carrier.
Reply STOP at any time to stop receiving messages from this number; you will receive one confirmation and then no further messages unless you opt back in by replying START. Reply HELP for help, or contact us at [email protected] or (631) 910-6840.
Replies are generated by an automated AI assistant and are for general informational and scheduling purposes only. They are not legal advice, and texting this number does not create an attorney-client relationship. Please do not send confidential or sensitive information by text before a representation is established in writing. This service is not monitored for emergencies — if you have an emergency, call 911.
We may update this policy; the effective date above reflects the latest version. Questions: Banksy AI LLC, [email protected], (631) 910-6840, banksyai.com.